Absolutely terrible place! Avoid at all costs. I was assigned Helen but a gentleman did my nails instead. He barely spoke English, and had no idea what he was doing. My shellac manicure (paid £25) didn’t even stay on for 5 days!!! Complete joke!
My experience was really great but I do think they may over book appointments for how many people are actually working there.
The day I went there was only one therapist but her boss had still booked three appointments within 15 minutes if each other for everyone to have gel manicure and pedicures so it meant the final person had quite a long delay.
I think they’re still quite new so probably working these things out and as I said I had a really good experience.