Waxing was very thorough but the therapist didn't really know what I was there for and after the Waxing told me to sit down to have my nails done! There was then an embarrassing 2 minutes where she looked at the menu for the price (I had already paid online) and a discussion with the manager who seemed to be the only one who knew what was going on. So overall, a little awkward but a great result from the wax!!