The Nail Box - Battersea Reviews

35 Queenstown Road, Battersea, London, SW8 3RE

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Reviews are written by customers after their visit.

4.5
989 reviews

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Written by our customers, so you know what to expect at each and every venue.
Overall excellent experience
Staff are nice and trying their best. But was one of the worst manicures /pedicures I’ve ever had. Mistake going in on my birthday, I ended up being 2 hours late for my own birthday lunch and had to come back the next day for my nails to be redone.
Have been going to this place for a long time for a cheap and cheerful manicure but I won’t be returning after my last experience. Service with a smile it is not!!!! Some staff is very rude and dismissive. I’ll be taking my business elsewhere!
I was there for over 3 hours as they were fully booked when I got there on time for my appointment. I was swapped over with 3/4 different technicians. The last technician the lady was very lovely and very good at biab. However, the prep by the other technicians was not good at all and my nails were all disproportional and uneven so if it wasn’t for the lady who saved them I would have been extremely disappointed. I must also point out I had to pay extra in top of what I paid through treatwell.
My pedicure was exactly what I asked for, all very efficient and thorough. However Treatwell said it would be 45 minutes and it 1 hour 20 minutes. My colour was perfect, location was great for me and I would say price was very much reasonable to it.
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