There was 3 nail technicians in the salon. They were talking among themselves and only said hello and asked about my nail service and nothing else. I felt a bit strange being there and everyone were just talking among their selves. I wanted a nude pink colour and got a baby pink applied instead. Some of the nails are a little uneven. I know it is central London, but £57 for removal and builder gel on short natural nails, was a bit expensive and I would have hoped for a more welcoming experience