This is not one I'd chose to go on my own again as the facilities are a bit limited. I also waited 20 mins for my welcome drink that never came and asked for my robe and towel in the end. That said, the Wahanda voucher was great value. You could pay extra for lunch and there was a reasonable range. I booked an extra treatment and I was ten minutes late being collected and came out early so was disappointed. Loved the Den relaxation area but didn't discover this until the end of the day. Treatments were really good and staff friendly
We stayed in July this year, the voucher we received said it was for "Superior double rooms with Egyptian cotton sheets" the rooms were o.k but not superior at all, they were clean and tidy we felt on par with Inn Keepers lodges. However the food was good the staff was helpful, but if we had paid full price we would have been really disappointed. The therapists and treatment were fantastic.
The treatments were all really lovely and therapists were very good. Overall the Spa could be very good there are just a few things they need to work on to make the overall experience better.
ie make sure there are enough chairs and loungers for all guests offer dry towels rather than making people ask particularly when robes were unavailable. Lunch in the hotel is fine but not great to have to go outside in the cold and rain with only a swimming costume and towel!