The One Hair Colour Specialist Reviews

within TRENDS Aesthetic Spa Beauty Hair Salon , 108 Horseferry Rd, , London, SW1P 2EF

Check availability and book online

Reviews are written by customers after their visit.

4.7
752 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Nice place, good appointment availability and a fair price. I would return.
I've never visited the salon before, but I was swayed by a promotional deal they had listed and because of the hair colouring credentials they promote. However my overall experience was underwhelming and I was left very dissatisfied. I showed the stylist a picture of what I wanted to achieve (ombre/balayage style) but I was told that I wasn't entitled to the colouring I actually wanted because my price didn't cover this service (despite paying for the ombre/balayage option on the site). They assured me that I would still get a good result with their recommendation, so I went with it but the result i came out with was near enough the same as when I went in. Personally I feel it was definitely not worth the c.£100 I paid and on top of that they also kept trying to upsell me different things. I was never offered a glass of water during the hour I was left alone in the back of the shop, and the only reassurance I was given was that I could come back and pay again if I wasn't happy this time round. Overall I feel as though I was not treated as a valued customer because I was booked on through the promo offer, and that this salon most values money over customer service.
Not the greatest balayage I’ve ever had but still a really good job, a lot lighter than I expected but okay
Excellent service - will definitely be back..!
As always a very good clean haircut !
69
1
69
70
71
131
71