I visited this spa on Sunday 22 December with my partner we got there at 11 and had our massage 11.10 I wasa very well done massage but didn't last the hour , ten minutes short after that we went to reception to get a leaflet and was given a loyalty card which says when you book a treatment you will get one stamp when I asked the receptionist she was quite abrupt and said it wasn't applible to us as we used a voucher when we hadn't I insisted we should get a stamp and eventually was given one very reluntly
Not the most glamorous but I have been a few times now and the service is really good.
Very good massage and you don't feel rushed.
The treatment rooms are pleasant with calming music and are nice and warm.
Will definitely go back.