Hmmm, I am a bit mixed by this as the massage was great, really tough and got my knots our but the rest of the experience is not so good. The staff seemed confused on reception and it took for ever with them looking backwards and forwards between screens to find the booking, then they had problems with something or other which in total took around 15 mins to sort out to do with the booking, then hen I had eventually been shown to the massage roome, one of the receptionists walked in whilst I was half undressed asking questions??? The place is tired around the edges and the choice of music in the massage room (mariah carey) was a bit off but as I said the massage was great, it was supr tough and quite painful in places but that is what I needed. If you are looking for a relaxing massage then this is not for you
We have been to the Spa several times now and every time found the ladies to be friendly and happy. The massages are always excellent (I've had massages in both Bali & Thailand) and they really are very good. Only downside is the decor, which with a bit of creativity and warmth could look really great. We will be back again soon!
The staff were friendly, although the venue was hard to find! The woman who massaged me thought she was giving me a full body massage which wasn't what I had booked so I had to tell her. I was put in a large room that had three massage tables with curtains inbetween and it was really beautiful! My back is very sensitive and the staff responded well to being asked to be softer. She checked in regularly to ensure I was comfortable. The only problem was that halfway through my massage two other customers came into the shared room and as they knew one another they spoke a lot. And the staff massagign them and the one massaging me spoke a lot too.
this was my first massage so I don't have much to compare it to, but on the whole, it was really relaxing and definitely a bargin!
Excellent, best massage I've had for years and I've tried quite a few place. Very kind therapist and there was no sense of her clock watching - good value for money.