Wahanda allows you to book your appointment on the day you wish, however, the actual salon might not have availability for your chosen date. I have been called by the owner saying that I need to reschedule because the "nail artist" is on holidays. I rescheduled for following Monday, when she was suppose to be back. On Monday when I arrived at the salon, the receptionist told me that she still isn't back and they didn't have my telephone number to cancel the appointment. Considering the fact that they called me before, that is rather hard to believe. the receptionist was giggling, saying she doesn't know what to do in this situation! I was given a refund but this experience has ruined my day and my opinion on both Wahanda and this particular salon.