I was greeted very warmly by Steph; the other staff were very obliging in the hot weather! I had a cool drink, had my hair washed in tepid water and treat very well. Overall I was very satisfied with my experience. The 4 🌟 rating for value however, is because I thought it was a little pricey, but then again, I was having a restyle so won't have to pay as much next time. Thank you ladies!