The Regent Hair & Beauty at The Marriott Hotel Reviews
128 King Henry's Rd, London NW3 3ST, UK
Check availability and book onlineReviews are written by customers after their visit.
225 reviews
quick and well done and welcoming
Treatment by Uschi •Eyebrow & Eyelash Tinting
The massage was great but I had booked my hair appointment straight after the massage and despite finishing at 6.59pm from the massage for a 7pm hair appointment the hairdresser had gone home! I was really upset and dissatisfied and disappointed with the lack of service. I was promised a refund and haven’t received anything. I’ll never be booking again. Very poor customer service
Treatment by Shom •Thai Massage
I’ve tried emailing the front desk, the front desk manager and have asked for the hotel managers email and spa managers email to no avail. Extremely disappointed in the service and the lack of communication since I sent an email addressing my concerns and complaint.
Treatment by Shom •Swedish Massage
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