The Regent Hair & Beauty at The Marriott Hotel Reviews

128 King Henry's Rd, London NW3 3ST, UK

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Reviews are written by customers after their visit.

4.4
219 reviews

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Written by our customers, so you know what to expect at each and every venue.
My experience in uschi's beauty lounge was good. I love my manicure. The staff was precise and spent time to do s good job. I will come back there for sure.
For some reason, they did not have my booking on their system, even though I received various confirmation emails and texts. This meant they had to ask a member of staff to wax me, which she was clearly not happy about. However, she did a good job and the wax was clean, thorough and meticulous.
I arrived as per my appointment date and time only to find out that they didnt have my appointment on their log. Apparently their owner is on holiday and she is the one who gets text messages about treatwell bookings and in her absence the staff really doesnt care. The lady who was managing there was unprofessional and unaccomodationg. She didnt care that she had wasted my time. Said she was only an employee and that it wasnt her problem. Avoid if you are looking for a professionally run place.
They fit me in despite Treat Well not notifying them on time about the appointment. Great service!
In and out in under an hour which is less than other lash treatments I have had done. Most of them lasted for 3 weeks with a few left at 4 weeks. Not as long as I would have liked in the front but OK at the sides.
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