The Therapists were friendly and helpful and I enjoyed the time to relax and socialize during what is normally a busy and hectic time of year. Too bad no arrangements were made for refreshments during Covid. Perhaps you could organize a simple take-away tea service from a near-by cafe where you show your client a small chalk board of limited choices, pre-arranged with cafe, and the cafe runs it down to you quickly - tea & biscuits, latte, capucino, americano. The price adds onto their bill.
I have been going to the Retreat for many years. Lola and her team provide lovely treatments. They are always friendly and professional. They are doing a fantastic job under the current restrictions.