The Secret Boutique Nottingham Reviews
7 Victoria Road, Nottingham, NG4 2LA
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305 reviews
Real Experiences
All reviews are genuine feedback from verified customers, so you know exactly what to expect at each and every venue.The worst Pedicure ever, the gel nail varnish lasted less than a week! The trainee staff member that done my pedicure didn't do a good job, she couldn't even use the nail clipper and none of my hard skin was removed, she barley touched my foot whilst rubbing in the foot cream. My 7 year old could have done a better job. cheap things are not always a good option. should of went to the Chinese nail techs opposite.
After booking, I read some more of the reviews, some very good and some very bad. So, I was a bit apprehensive about my massage.
The day before, my appointment was rearranged on treatwell - no one called me to rearrange it. I thought this was odd. So I changed the appointment back to the original time. Some time later I got a phone call asking if I could rearrange my appointment. I couldn't. I asked if someone had already tried to rearrange it, to which they said no. Strange? Anyway, all was fine. Then I get another phone call moments later, asking if I could again rearrange my time because someone had called in sick, I said that I couldn't but maybe I could arrive earlier. Then I received a text later that evening advising they'd managed to sort it, and they'd see me at my original time. Great, but this was all a bit annoying.
I arrived at my appointment early, I was seen at my original time.
Then there was some confusion over what I'd booked, what treatment and how long it was for. I ended up with a 1 hour full body massage rather than a neck, back and shoulder massage because the info was wrong on treatwell. That was all fine, I didn't mind. The therapist was good and she did a really good job. Shame I could hear a lot of noise outside the treatment room i.e. the busy high street, customers/staff talking outside the room and the music was a bit loud in the room too.
All in all the massage was great, but the whole rigmarole before puts me off going back.
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