The facilities and staff were excellent, the only down side we seemed to wait along time in the breakfast room prior to the use of the spa, I ended up in the spa for only one hour then had to have my facial and straight to lunch. Unfortunately after lunch we never went back into the pool or Jacuzzi as we had to leave at 3.00. Next time I would ensure that I arrived at 9.00 and managed my time there a bit better, but it was a very relaxing experience and I would definitely recommend to family and friends.