We booked a deal through living social, and it's the second time I have booked a spa deal. I have been to the village farm before a couple of times but a few years ago, and enjoyed the experience so thought we would book again. I found the spa to be a very nice place and we used the gym too, it was a little dated but pretty well equipped and the guy there was very nice. I enjoyed the salt scrub, but it wasn't 35-45 minutes as advertised, it was only about 10 minutes. I had an additional facial too which combined with the salt scrub was just less than an hour. The lunch was really nice, and the cake and fizz were nice too. The only negative comment I could make was that the lady that greeted us didn't tell us her name and just kind of met us in a doorway in the changing rooms and didn't sort of welcome us in any way, also she made reference to us being living social customers a number of times, and when I mentioned the relaxation room upstairs which I had been to previously she informed us that this room was only accessible to FULL paying customers and not living social. She also proceeded to tell us how the salon makes no money whatsoever from living social and that it is not worth them doing it really? I was confused... If they don't need living social then why bother, and why be so negative about it? I am in the beauty industry myself and feel that it was un necessary to say such things to client, who even though we got the day discounted my friends and I still spent a combined amount of around £300 at the salon that day.
Group of 4 ladies who have enjoyed a lot of different spa's but this was without the best spa day. Lovely staff, great treatments, facilities not too crowded, excellent lunch - maybe cream with the pudding would be nice! Also a jug of water. It that's the most constructive comment, you can tell it was a great day. Did what is should, all totally relaxed and chilled and will book again. The chocolate in the gown pocket is a nice touch!
Had a great time thanks for looking after us. The chocolate in the pocket was unexpected , maybe a chance to buy a snack mid morn as it is a long time till lunch but I would bring friends for another day there.
Fantastic customer service and great value. The pool facilities were quiet and not over crowded. A lovely spa which I would definitely visit again and recommend.
I'd being stressed and aching from a workout I'd done a few days earlier and knew from past experience that a massage at the Village Farm would sort me out and this one didn’t disappoint. It was a fantastic massage and I felt so much better afterwards. I would definitely recommend this treatment!!