The Shenley Retreat Reviews
8 Osier Lane, Milton Keynes, MK5 7EP
Check availability and book onlineReviews are written by customers after their visit.
287 reviews
Things I liked:
- Katarina - a really warm and lovely person.
- The foot massage
Things I didn't like:
- Lying on a bed, not sitting in a proper pedicure chair was just awkward.
- The room is cramped and hot.
- There were not a lot of colours to choose from.
- There was no way to dry your nails and no offer to sit there and wait until they were dry so I left with wet nails and tissue stuffed between them. Not the nicest way to walk down the street.
I texted her to say that one of the nails had been smudged, I was surprised that more weren't to be honest, and went back the next day for her to fix it. She kept saying over and over 'Well how did you do this then?' and I replied that had I not had left with wet nails or that she had a proper nail dryer, then I wouldn't have had to come back. She just laughed and repeated the question. She then kept saying that had I have gone for Shellac then they would have been dry, but that wasn't the point. You can't push someone to have a product they don't want, just because the service you provide with normal nail varnish is inadequate. I ended up going back to my usual nail spa where they repainted my nails and sat me under the dryer for 15 minutes, after which I left with dry nails and no tissue paper wedged in between my toes. It's not a very nice feeling to go for a beauty treatment but only to feel like you're half finished, I just felt pretty awful.
Like I said, as a person, Katarina really is lovely but the service provided really could be so much better.
Treatment by Katarina Carachova•Pedicure
I arrived about 20 minutes early and sat quietly in the waiting room. As I waited I thought maybe Katarina may overrun with her current client but I was wrong, she was ready on the dot.
I went for a manicure and pedicure and I felt very relaxed and thoroughly enjoyed the whole process. Katarina is absolutely lovely and I loved the fact she didn't bombard me with small talk. The conversation flowed very naturally. I was booked in for an hour and a half and finished 10 minutes early but at no point did I feel Katarina was trying to rush me out of there. I would definitely recommend. I don't often get my nails done unless for a special occasion but after that experience I may have them done more often.
Treatment by Katarina Carachova•Other Nail Extensions & Overlays
Awesome! intuitive, helpful and very relaxing, Will be booking again soon!
Thanks Katarina
Katarina herself was a very warm, welcoming, vivacious woman. I enjoyed her presence. However, towards the end I found her very pushy with selling an expensive microfiber cloth and oil after waxing. I understand this is part of aftercare but the way she pushed it made me feel at first she was giving it for free, as she was practically putting it in my hand, but when she told me the price it was way too high. It made me feel uncomfortable at the end having to not purchase something she spent ages telling me about.
With regards to the waxing, it was very quick and thorough but extremely painful, the most painful I've had. This is because she applies wax to the full area and tears it off in bigger sections.
One of my best massage experiences. I had the anti-stress massage which was perfect! Katarina was extremely professional, very kind and welcoming. I highly recommend this venue and the services. I will definitely be back!
Treatment by Katarina Carachova•Deep Tissue Massage
Contact
Discover
© 2024 Treatwell Limited
efb5d5be-6fe8-46d7-8fde-2660934d9ea1