The spa itself was lovely, clean and cosy. The 2 ladies who did our manicure were incredibly friendly and helpful - my cousin and I had just had a very bad experience at a piercing shop and the two ladies made every effort to make us feel relaxed and comfortable. The manicure itself was great, not rushed at all and they took a lot of care. I also received a compliment on my lovely new nails today - I would definitely go back!