My treatment time was moved earlier without anyone checking whether that actually worked for me—I was simply sent a generic Treatwell email, which I obviously missed. As a result, my treatment was cut short to 30 minutes instead of the full hour I paid for. No alternative solution was offered, and the front desk staff was incredibly rude. This was a huge disappointment, especially considering I’ve been here multiple times before and previously had good experiences. The treatment itself was very
The spa is super relaxing - I really loved the decor and the space. I thought the facial was super thorough (she even used a red light mask on my face which was a treat!). Will defo return.