The Spa at Brandshatch Place Spa, Hand Picked Hotel Reviews

Brandshatch Road, Fawkham, Kent, DA3 8NQ

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Reviews are written by customers after their visit.

4.1
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Written by our customers, so you know what to expect at each and every venue.
Thoroughly enjoyed the day, the food was wonderful and the whole day was not rushed. The hydrptherapy pool was always busy but the pool was not - a lovely enjoyable day.
We had a great time only problem it went to quick. Would definitely go back and most certainly recommend to friends. Can't wait for the next offer I will definitely be booking it up.
As a therapist myself this trip was not only a very rare chance for me to recieve treatments, rather than being the one giveing, but also same pamper time after an operation.It was wonderful to spend time with a friend to chat and chiill. We were unable to use the pool, spa pool etc due to my operation but we had a good look and they looked very nice. Lunch was a bit of a dissapointment.We paid the extra £15 for the two course "posh" lunch" and it really did not live up to expectations,The sauce in my prawn dish lacked- anything ,very weak in taste. I expected more for my money. The mini treatments were very nice and relaxing, but I felt that the therapists were under a strict timetable and maybe felt rushed due to this. Perhaps I could feel this more as a therapist myself. Having said that, everyone was very nice including my therapist. It would have maybe been nice to add on some extras if we had fancyed on the day and paid for these accordingly. Thank you for a relaxing day I shall look forward to the next chill out day.
I've been twice, and enjoyed it. Only criticism was that the second time it was very busy. That could've been due to Valentines Day though.
I recieved a spa day for 2 from my lovely little sister in June. The grounds and facilities were okay, especially the gym (though was bombarded by loud, commercial music - would've preferred to listen to my own) and pool area. We had a reasonable 2-course lunch (you had to choose whether you wanted a starter OR a dessert) and then enjoyed a facial (therapist was lovely - but treatment was nothing special) and massage respectively...so far so good. Then we went to the reception to request our sunbed tokens....we were met by a lady in her 50's/60's with short hair, who rudely informed us that our 'luxury' spa-day didn't include that, and if we wanted to tan we would have to pay extra. Something we might have been inclined to do, if we hadn't been been spoken to in such a poor manner. As it was, her attitude made us get our thing's and leave immediately. We had an amazing day, and were considering joining up as members - because of the receptionist, we will never go back, and have told friends they would be wise to avoid the place. Any 'spa' who hires a poorly-spoken, rude women - who looks as if she has never had a spa treatment in her life...is not a place I wanna go make pretty. Hope this review is helpful.
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