The treatment in isolation was excellent and the therapist was very competent. She engaged in a meaningful pre-massage consultation and as a result was able to address my concerns. She knew how to adjust pressure well too. I was given plenty of time to get ready, before the treatment and also after. Staff also communicated well with me ahead of booking the treatment, when I called requesting more information.
The venue was very clean but just small. There were also no additional facilities to note of, beyond a very comfortable changing area and shower built into the treatment room. Given the price paid, I consider the lack of facilities a huge contributor to a lower rating (4 instead of 5).