The staff were lovely as was the food but I felt the rooms let the hotel down, in need of an upgrade especially the bathrooms! Could not fault the spa facilities or the pool!
We were very disappointed with our stay at the Crear Scotlands Hotel in Pitlochry. It was very drab and dated in the hotel and the rooms were well below standard given we paid £220 for the one night. We could have stayed in a five star hotel in edinburgh for £120 for the night with breakfast (all be it not with the 30 minute spa treatment included) and we would have been much happier.
The Hotel had a Madonna tribute act on in the Restaurant which was setting up as we were eating dinner. We left promptly as we the speakers had been set up 2m from our table. The act went on from 9:30 till well after midnight and it turned out our room was directly above the restaurant. It kept us awake the whole time and the Bed & Pillows were so uncomfortable that we left completely knackered and drove home to Edinburgh at 1:30 am. We left a completed 'comment card' with all our contact details filled in, to which we have received to phone call or contact of any form.
We will be contacting either last minute or the hotel to arrange some form of compensation as we feel completely let down and very disappointed in the standard which was considerably below that which was advertised on the ad.
This is a good hotel in need of upgrading. Bedroom & public areas all clean, tidy & comfortable, but if you look closely, the windows are rotting, paint peeling, etc. lovely staff.
We had a D,B&B deal with spa treatments. Food was good, but small portions..
Spa is very small. Small treatment rooms in need of upgrade, no relaxation lounge, small very outdated gym, small pool & jacuzzi. Nice changing rooms & showers.
Treatments received were very good using Elemis products.
Hotel also very quiet at night, so I would say this place is for the over 30's. Loved Pitlochry, would probably go back to this hotel, depending on what offers are available.
Hope the management address the areas in need of upgrade, as it does let the place down.
The 'dip and dine' offer was a very good price at £16.95 per person. We planned to stay at the hotel and use the facilities all day. However the facilities were very limited and there were no sunloungers to relax by the pool. The pool was nice but quite small. It became clear that this was just a small hotel pool with a few steams rooms rather than a spa. The lunch though was fantastic. It was very quiet in the hotel which helped us to relax during our visit.
I would visit again if more effort was put into creating an actual 'spa' experience, rather than just simply the use of a hotel pool.