The Spa at The Macdonald Craxton Wood Hotel & Spa Reviews
Parkgate Road, Chester, Cheshire, CH66 9PB
Check availability and book onlineReviews are written by customers after their visit.
311 reviews
No choice on the menu as they ran out of food, and breakfast had to ask for food to be filled back up. Spa staff holly extremely rude. Would not go back
The spa was lovely, the treatment was great really nice and relaxing only gripe would be the pool area is small and barely and beds to sit on and the changing facilities are small for the amount of people that were there.
Awful experience. Been going there for years and it was the worst spa day ever. It was overbooked, no robes, no room in the relaxation room, toilets had no toilet roll and over flowing sanitary bins. We were not shown where things are but luckily I had been there many times before so I showed rest of party. They have stopped the free herbal tea and fruit in the garden room. The lockers didn't work and we struggled to find an empty working locker. Massage was awful. Lights left on and same moves!
Pleasant stay, food was lovely (I had the lamb) staff were all friendly and my massage was excellent and the bed was comfy too. Would come again.
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