The Spa at The Manor House Hotel

The Green, West Auckland, Co Durham, DL14 9HW

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Written by our customers, so you know what to expect at each and every venue.
Well worth the money lovely staff room was lovely.
I had family bereavement and tried to rearrange. 2 members of staff were so lacking in compassion they refused to amend booking even when I offered to pay extra for weekend, Del said 'read the small print, nothing we can do, take it up with groupon' and hung up. Absolutely disgraceful! Then when I rang back to request email to confirm I had not used voucher I was told by Chris, booking manager that hes not surprised call ended badly will colleague Del as my attitude was very sharp'unbelievable!!
Very shabby. Changing rooms dirty. Male changing rooms up several flights of steps, so had to walk down dirty steps in bare feet as was not told to bring foot ware for spa. Overheard staff discussing personal information of a customer due to arrive at a specific time. No issue with masseur. Would not recommend this place to anyone.
The whole place could do with a complete upgrade. The spa treatments were good and lunch was nice
Dirty spa and ripped robes. Both footwear but expected to walk out on courtyard to get to dining area in wet clothing. Treatment was pointless. Had one out of 2. Disappointing!
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About

The Spa at The Manor House Hotel
The Green
West Auckland
Co Durham
DL14 9HW

Welcome to The Manor House Hotel, a grade one listed hotel nestled within County Durham, in the charming & historic village of West Auckland - the perfect place for exploring everything that County Durham has to offer. The hotel is ideally located for visiting Barnard Castle, Bowes Museum & Durham City.

Our health club and treatment rooms offer everything you're looking for to escape the stresses and strains of everyday life, or do you simply fancy indulging yourself in a little luxury for a change. At the Manor House Spa we offer a variety of different packages and treatments to suit all your needs. We offer day packages from as little as £39 per person and residential packages with an overnight stay at the hotel from £79 per person. Spending the day with us will leave you feeling calm, relaxed and totally cleansed. Individual treatments can also be booked, and extra treatments can be added or upgraded to our packages to totally personalise your pamper day experience.

MonMonday
10:00AM7:00PM
TueTuesday
10:00AM7:00PM
WedWednesday
10:00AM7:00PM
ThuThursday
10:00AM7:00PM
FriFriday
10:00AM7:00PM
SatSaturday
10:00AM7:00PM
SunSunday
10:00AM7:00PM