The Spa at The Manor House Hotel Reviews
The Green, West Auckland, Co Durham, DL14 9HW
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2821 reviews
I VISITED THE SPA ON A WOWCHER DEAL. THE STAFF WERE SO HELPFULL AND POLITE, THE SPA AREA WAS SMALL BUT PLEASANT, MY TREATMENT WAS BRILLIANTLY DONE BY THE THERAPIST, THOUGH IT WAS A LITTLE COLD AND NOT ENOUGH TOWELS AND NO BLANKETS TO KEEP YOU WARM DURING THE TREATMENT, WHEN RECIEVING A TREATMENT CLIENTS CAN BECOME COLD AS THEY ARE SEMI NAKED AND NOT MOVING. THE FOOD AND THE RESTAURANT WERE AMAZING, SMALL HEALTHY PLATES AND SO TASTY. STAFF WERE BRILLIANT THROUGHOUT.
Treatment by Therapist 3
An amazing restful day, lovely clean pool, jacuzzi, sauna & steam room. Staff very pleasant & helpful. Had a very effective massage & facial with Katie who was lovely. Would definitely recommend a visit
Treatment by Therapist 3
Lovely staff but definitely needs tiles revamped. I'm sure it will be very clean it just doesn't appear that way due to the dated decor. Treatments were fab n lovely beauty therapists. Bit of a long wait to get into jacuzzi
Treatment by Therapist 1
The hostess who met us (Hannah) was very polite and professional. We had a pleasant lunch but the menu is very limited. The dining room has huge windows which give a lovely view of the gardens but also means the room is cold. Our waitress was good and managing quite well considering she was on her own. The spa is fairly small, but we were lucky as we went on a Monday afternoon when it was fairly quiet so we didn't have to wait long for any of the facilities and I even got the pool to myself for a while which was delightful. The main pool room was clean but the design and decor seem quite outdated with a dark grey/brown rock texture on the walls. I'm aware it is limited for space but there are only 2 loungers, which were hogged all day by 2 women, or rather their towels, as they kept going off for treatments. They need to learn spa etiquette! The changing rooms are communal, which I wasnt too pleased about. The ladies changing rooms were clean with lockable lockers, hairdryers and decent showers, but my husband wasn't impressed with the gents. He couldn't get hot water from the showers and none of the lockers had locks on, so was quite worried about his possessions all day. Sauna, steam room and hot tub were all fine. The treatments were pleasant and the therapists were friendly and knowledgeable. My husband had requested a firm massage on the initial form you fill in when you arrive to ease his sore shoulders but he said he didn't think they'd read it as his massage was too soft and seemed more about the skin than the muscles. I enjoyed myself and had a lovely afternoon at the spa but unfortunately my husband didn't.
Treatment by Therapist 2
Great value, treatments good but very rushed as short staffed.
Treatment by Therapist 1
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