The Spa at The Marine Hotel Reviews
Cromwell Road, East Lothian, North Berwick, EH39 4LZ
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139 reviews
Excellent all around. A lovely location near a nice town.
The restaurant food was good but it won't blow your mind and the spa was a nice place to relax.
Great spa facilities. Asked for payment when we arrived even though I had already paid for it via treat well. Then asked for voucher code but as there is very poor mobile reception at the hotel and the wifi doesn't work well I couldn't get the code. They did accept this however. Massage was relaxing but I was a little disappointed with the standard of the afternoon tea. The sandwiches were quite stale, one of the strawberry tarts had a mouldy strawberry and the cakes weren't that fresh. Seemed that the tarts had been sitting in the fridge all day uncovered. I had hoped for a better standard of food given the level of hotel. Overall still a very enjoyable day with excellent spa facilities but could have done with better food.
Spa was lovely but the hotel itself felt tired. We were given a room right at the back of the hotel looking into the car park... Generally wasn't impressed with the room at all. Spa and treatments were great but was hoping to feel more spoiled with the price we paid. Was supposed to be a treat but didn't really feel like it. Food was okay.
Overall a half decent spa day and good value for money. Steam rooms were out of order during our visit which was a shame. Loungers by pool all taken up with towels to save them, but unused - frustrating as couldn't use them. Would probably return on a deal.
The day was ruined by the deplorable service in the restaurant for lunch: we were kept waiting for ages despite having an allotted time; our drinks took a very long time to arrive once we'd ordered them; our food, despite being pre-ordered also took a really long time and then my order was wrong so I didn't get my lunch until 20 mins after my friend had had hers; the quality of the food was very poor as well - warm crudités, dried out streak, over cooked noodles. It's a 4 star hotel and I was expecting much better for the money paid. The length of time wasted on lunch and the poor service and quality dampened the spa experience which was otherwise good.
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