A very enjoyable spa day, the massage was first class. Just a little disappointed with the food, the 2 courses used to have be a choice of starter or dessert but now is only main and dessert which isn't what we wanted.
A bit of confusion with contradictory email confirmations regarding treatment times but eventually sorted.
Staff all very friendly and welcoming throughout.
Great treatments and facilities, although the aroma steam room was closed for maintenance and the experience showers didn't seem to be working properly.
My only real complaint is the time it took to be served in the restaurant. This was the same issue last time I went. The staff are working their socks off, but clearly need more people serving and in the kitchen. It took 1 1/4 hours to be served a set 2-course meal.
But overall a lovely day and I would certainly go back with a deal, although I'd hesitate to pay full price.
The Spa is luxurious and we were well looked after with complimentary drinks and sorbet. The massage was divine! The health club facilities are excellent. I enjoyed every part of my spa day. The fixed menu for lunch was very limited and of average quality.
Good but not Excellent. Pool and thermal areas a touch too crowded, staff are disorganised and sloppy. However the therapists were very good as were the treatments. Food in the spa lounge and bar was excellent but the service was poor.