Went in for a last minute blow dry. Mihaela was wam and friendly but the ashtray outside the door was full and put me off. The interior is old and tired, water is leaking through the ceiling tiles. On arrival she ushered me straight to the sink and started to wash my hair, with scalding hot water. At no point did she ask how i wanted my hair or explain the conditioning treatment. She then rough dried my hair and straightened it with irons that were too hot. I left with burnt smelly hair.
Mihaela listened to my request and gave me the perfect haircut. Even though it took a lot more than the allocated time, she did not rush and made sure that everything was just right. Great experience! Thank you!