The Urban Hotel Grantham Reviews

Swingbridge Road, Grantham, NG31 7XT

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Reviews are written by customers after their visit.

4.0
133 reviews

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Written by our customers, so you know what to expect at each and every venue.
Really enjoyed our stay, all the staff were very helpful and friendly, Tanya and Courtney in the spa treatment rooms were lovely.
First class service
The hotel is dated and tired looking. The bed was springy, real uncomfortable. The room had no heating or ac. The restaurant service was not good. We even had used cutlery laid out on our breakfast table. The spa was very tried and old. There was only one massage per person as the did not have enough staff, so had to wait 50 minutes. The only good thing was the afternoon tea, which was value for money.
First class service again.
Super professional
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