The Urban Hotel Grantham Reviews
Swingbridge Road, Grantham, NG31 7XT
Check availability and book onlineReviews are written by customers after their visit.
133 reviews
Hotel was like nursing home staff very rude on reception food 5,star rooms very dirty
We had a lovely experience thank you, the only thing I would say is there was no music (when I've been to spa's before there has been mood music) so you could hear what was happening in the corridor
Thanks
We were made to sit in bath robe for afternoon tea in the bar with everyone drinking and watching sport.
We were expected a nice three course meal but was offered a buffet tea.
The wait for a drink at the bar was at least 20 minutes.
The massage and staff doing this were delightful. A defo perk for our stay.
We would not return to this hotel. Needs a lot of work doing. Holes in walls light fittings missing... the list goes on.
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