Salon was clean, with a warm atmosphere. Therapist was nice, and got straight on with the treatment, not very chatty though. I’ve been waxed many a time but the intimate wax was probably the most painful I’ve experienced, she was very thorough there’s a number of hairs been missed. The leg wax was less painful but again a number of hairs missed. As I’ve been waxed many a time I would have expected the overall result to be smoother but I’ve experienced worse.