Was a lovely welcoming Salon, was a little surprised that I didn't have any explanation as to what the treatment entailed and felt slightly out the loop with what was happening was a fairly relaxing appointment for the first 30mins or so thereafter there was very loud banging and diy going on next door when you've got your eyes closed is a little disconcerting! However overall product was okay not sure if I would choose to have eyelash extensions again but that's more a personal choice. I've had the extensions a week now and I would say they are falling out faulty fast not sure of the value for money I expected them to last at least two weeks!