I missed my app due to adverse weather and then asked for an earlier slot on the day I’d rebooked for. Nothing was a problem. Treatment was very quick and professional. Therapist wasn’t as thorough as the other therapist I’ve had there though.
Not worth the high price. My wax appointment started late, was incredibly painful compared to other wax methods (they do it the ‘quick’ way here - all wax off in one go... this is good for their business as it gets you out the door faster, but hurts like hell) and I still had small patches of hair left at the end. For half the price, I would go to a small, friendly salon and have a much more pleasant experience.