The lady was lovely, however, I didn't receive a wipe to clean myself and I thought this was just basic hygiene as I have been waxed before and she also didn't do any cleaning and this concerned me more because I wasn't given a wipe. When I got home I also noticed there was random patches of hair left and I understand not all hairs want to come out but it wasn't just hairs on their own it was a section that had been missed, maybe by accident ??