The venue was a bit confusing - you need to go straight upstairs and just take a seat if it's empty. Both massage therapists were busy with clients when I first arrived so I thought I'd gone to the wrong place! My pregnancy massage was lovely, very relaxing which was just what I needed, and it was full body which I wasn't expecting which was a nice bonus. I was given plenty of time to get undressed and onto the bed, and was asked multiple times if I was comfortable to be on my back.