The facial was fine, and the beautician did the basic outline as to what a Dermalogica Prescriptive Facial says it should do, and added in a lovely head massage towards the end. However, I have had the same facial at Therapy before with a different beautician and felt I got more for my money, as well as a more relaxing experience as she used the time whilst my face was being steamed, or a mask was setting to massage my arms, feet, neck etc.