Amazing. The best waxing experience I have ever had. Theresa is amazing. The room was bright and clean. The wax was the least painful wax I have ever had and Theresa is a great therapist. She explained what she was doing at every step which i appreciated even though I've had these waxes many times before. Constantly checking if I was comfortable and if the wax was a good temperature. The chat was easy and I didn't feel at all awkward. An ideal experience following on from a nightmare wax I had the week prior. The salon itself is super easy to find and very calming. All in all a 10/10 experience.