Hard to find downstairs within the hotel's gym as you need gym access card to enter unless the therapist is standing waiting for you. The waxing was well done and as painless as can be expected but something reacted badly with me. I didn't notice the after care gel that was applied but suspect that was it - had about 50whiteheads down there for a week. Ugly and very painful! Returned to my old place that applies a lavender aftercare product which seems to give me no adverse reaction. Therapist was very friendly and skilled so hence not worse rating.
Theresa the therapist did a great job with the facial, I received informed advice regarding my skin which was very helpful. I would return for more treatments