Sam is exceptional with every treatment I have had with her I couldn't rate her more highly she takes great pride in her work and she is a lovely person as well. I usually have the deluxe luxury feet treatment with shellac and feel like I'm walking on air afterwards every bit of dry skin gone and an immaculate pedicure on top of that for which I receive loads of complements! My daughter also goes to Sam for her eyelashes which are amazing and she is very fussy and hard to please.