Tinna herself is in general a nice lady, she’s not rude, isn’t conversational though. The wax took longer than expected I was in there for about an hour and a half. I got the wax for a holiday and it was very messy. I had to shave some areas. The areas that were waxed are now growing back only a week later. I don’t recommend going here for a wax especially if you want to be clean and bold