Very friendly staff and have my best interests in mind. Received Japanese hair straightening by Martina and pleased with the treatment- my hair feels and looks so much better; a great improvement in condition!
Tomoyuki is very passionate and knowledgeable about hair. Although I was not being treated by him, he occasionally checked on my hair while I had the product in.
The massage was really good. My only feedback would be to put the heating on as the room was cold. I would go back because even though it's in the basement of a hairdresser salon, for central London and the quality of massage received the massage room itself can be overlooked.