Top Nail Bar SoHo Reviews

31 D'Arblay Street, Soho, London, W1F 8ES

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Reviews are written by customers after their visit.

4.6
5416 reviews

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Written by our customers, so you know what to expect at each and every venue.
I did not like the place, so squeezed and looks like its run down Would not go again I am afraid !!
I usually get my nails done locally however due to work commitments and busy weekends I had to book an appointment nearer to work for a lunch time appointment, so I was booked in at 1pm for my acrylic infills. After turning up 5 minutes early I was kept waiting until 1.20pm with no sign of anyone starting my nails and all staff talking in their native language every time I asked for an update. My treatment was then rushed and I was left running back to work with wet nails. Poor service, basic infills. I won't be returning.
I had a full leg wax at Top Nails. I was asked to wait 20 minutes upon arrival because they'd forgotten to heat the wax up. I had a male therapist, which didn't bother me but I also wasn't informed of this fact upon booking. He was very friendly and professional though when I got out into the sunlight, I notice many patches of hair which had been missed. I assume this would happen a lot due to being waxed in a poorly lit basement. I wouldn't go back.
The staff were fantastic, working hard and paying great attention to detail. I felt i got great value for money. i was very pleased with the manicure.
The salon has recently changed ownership & I must say the atmosphere is much nicer! Great Pedicure & lovely massage chair!