The guy (Chris?) was chatty and seemed friendly, but also could sense he was tired at the end of the day. The appointment started 20 minutes late (no message to say he was running behind). The chairs were wobbly. I wasn’t offered a drink, even of water, which I would have loved. Good to note this is a room in a private residence that he’s converted somewhat eclectically to a salon type environment. The blow dry was good - definitely the redeeming factor, but wouldn’t jump to recommend for overall experience. Also, he tried to charge 50p for paying by debit card at the venue (a surcharge which is actually banned since 13 January of this year) - I avoided by paying cash but future visitors take note.