Isabel was very lovely and book me in the day before my treatment (laser hair removal) to run a test on my skin. Since I didn't have a reaction in the hours following the test we went ahead with the treatment the next day. Isabel was very professional about it and explained in details what was to be expected in the session. The treatment in itself was not painful ( stings a little) and really quick (about 15/20 min). I can already see a tiny bit of difference but I am aware this is my first session and I need to complete six of them for full results.