Absolutely loved my classic facial with Emma. Hugely relaxing and left my skin smooth and hydrated. As previous reviews mention, Emma has a very gentle touch, felt properly pampered! The products used were lovely as was the treatment room. I was slightly aware of sounds from the pharmacy above but I was so immersed in the treatment, that it had no negative impact. Would thoroughly recommend and have already purchased a voucher for my friend to have the same. Can't wait to visit again myself. So easy to book and pay via Treatwell also.