I had classic eyelash extentions done and the lady who did them was very nice and made me feel comfortable. I'm not sure if I will book a refill simply because I've found that eyelash extentions isn't for me as I like to rub my eyes in the shower etc and I think having refills every 2-3 week would be a bit of a bother. Anyway, I was happy with the service and treatment and if I want lashes for a specific occation in the future I wouldn't hesistate to do it here