I specific requested Tracey in my booking, and wasn't told it was not booked with her.
My therapist did a good job but spent 1/3 of the time on moving my arms/mobility rather than massaging. When I was there for a relaxing and releasing experience.
My main letdown was that the therapist spent time before and after the session berating and educating me for my posture, exercise regime and work life, insisting I book weekly appointments to address my "issues". It did not make me feel good
Went for a sports massage. No pre-treatment questionnaire which I thought odd as usually, therapists need to know of any pre-existing health conditions. I specified areas that hurt as I wanted those worked on (sports massage should be more targeted) but instead, I got a general whole body massage which TBH wasn’t great. There was way too much limb shaking and also pinching, which hurt. Would have been good to know beforehand why that was needed. Was really disappointed