I can not comment on the staff or the treatments as I never got to go... some mix up with their booking system. They didn't seem to have any record of my booking made online. Thankfully I phoned before I had to go.
I did not have my appointment because although the time was available the venue cancelled my booking. I emailed them to ask when I could book for instead as they had not provided an alternate time and I am yet to hear back from them. A demonstration of poor customer service. I won't be using this salon in the future.