I cant rate the place or the haircut as I never had it - after two times losing my booking, I have given up on this place. Its probably not a common occurrence, but i would ring to confirm your booking before you travel there.
Tony (the stylist) was such a sweet heart. He did my haircut the way I wanted it. Spot-on! I had a lovely experience and will definitely go back again.
Very friendly and warm staff. They were all very welcoming yet maintained a high level of professionalism. The head massage was a particular highlight of the experience!