The salon is nice, modern & professional. However I was displeased when asked during treatmentwhy I had booked via Treatwell and not directly, and by paying at venue meant they could cancel my booking. Put me on edge rather than relaxed.She kept also pushing laser hair removal. I wanted to relax and not be interrogated. Another therapist opened the door during my treatment (brazillian wax) They tried to overcharge me and I had to remove lots of pieces of wax myself they didn't tidy up properly